Search ServiceNow incidents and create new incidents.
| Category | 🎧 Support |
| Connection | ⚡ OAuth 2.0 one-click, handled by Nango |
| Actions | 2 total — 1 read, 1 write |
Once connected, ServiceNow exposes the following actions. The AI can call them with #-mentions in chat, an agent can be granted a subset as tools, and a workflow can run them in an integration-action node.
| Action | Type | What it does | Proxy |
|---|---|---|---|
Search Incidentssearch-incidents | Read | Search ServiceNow incidents. | — |
Create Incidentcreate-incident | Write | Create a new ServiceNow incident. | — |
Actions tagged Write create, update, or delete data. In chat and agent paths they pause for your confirmation before running; workflows treat their deterministic wiring as implicit consent. Agent tools covers how to scope which actions an agent may use.
ServiceNow is governed per organization: an admin sets a monetary spend cap and a monthly call quota. A quota of 0 disables the integration — it never means unlimited. See the Integrations overview for the full governance model.